Location
Wales - South
City Town
Clydach
Advertised Department:
Admin, Secretarial & PA
Advertising Salary
£23,796 per annum plus benefits
About The Role

Delivering what we promise

Morrison Water Services part of the M Group Services Water Division are the leading service provider in the water and wastewater infrastructure sectors in the UK. As a division, we employ circa 3000 people across the UK and we are looking for aspiring people like you, who are keen to build their career within the Water Industry.

Morrison Water Service are recruiting for a Customer Service Advisor to work on our Welsh Water contract in Clydach.

As a Customer Service Advisor you will be part of our Planning Team who are responsible for ensuring Customer's are contacted to schedule in work. You will make schedule workloads based on priorities driven by the application of customer. You will work jointly with other Planning Departments and Operations Supervisors alike.

Do you have previous customer service experience? This is essential for the role

Have you maintained good computer knowledge and self-assured in the use of MS Office packages?

Can you maintain and hold excellent communication skills on all levels?

Do you have the ability to prioritise and organise own workload?

Do you take pride in your work and have an excellent eye for attention to detail?

Does this sound like you? If so, we would like to hear from you.

As a valued employee of the M Group Services Water Division, you’ll be entitled to:

  • Matched Pension Scheme
  • Annual Bonus
  • Pension Scheme
  • Access to our Employee Assistance Programme
  • Opportunities to progress in a successful company
  • Life Assurance
  • Enhanced Maternity and Paternity leave
  • The option to take out Personal Accident Insurance
  • The option to partake in Payroll giving
  • Salary Finance - an online portal offering financial support via articles, videos and blogs. You can apply for loans and savings schemes via payroll
  • 25 days' annual leave plus 8 days' bank holiday
  • Cycle to work Scheme 

Who doesn’t like a discount? You will have access to your ‘My Rewards’ portal. This provides amazing reductions on 1000’s of purchases including Mobile Phone, Utility bills & top retail brand discounts.

Here’s a few so you can see the type of saving’s you can make:

  • Up to 7% discounts on major supermarkets
  • Up to 52% on Cinema tickets
  • Up to 33% on holidays and travel
  • Up to 10% on restaurants and takeaways
  • Up to 25% off gym membership

What are you waiting for? Apply today!

#mws

About The Company

M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.

At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.

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Location
Wales - South
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Advertised Department:
Admin, Secretarial & PA
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£23,796 per annum plus benefits